Patient & Visitor Information

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Billing & Insurance

Helping you take care of business

Freeman provides a number of business and financial services as a courtesy to patients. These include:

  • Verification of insurance coverage
  • Estimates on charges for procedures
  • Estimates on the patient portion of charges, as determined by the patient's insurance plan
  • Billing of primary and secondary insurance carriers
  • Answering questions from insurance carriers
  • Providing itemized bills to patients, when requested
  • Financial assistance for qualifying patients 
  • Online bill pay
  • Payment plans

Patients who would like price quotes or to learn more about hospital charges should contact Freeman Patient Accounts at 417.347.6686. For a full list of standard charges, please contact the Freeman Charge Master Compliance Coordinator, at 417.347.2189.

Freeman Patient Accounts

888.707.4500 (toll free)
8 am-4:30 pm Monday-Friday

Office address:
Freeman Business Center (use front door)
3220 McClelland Boulevard
Joplin, MO 64804

Get help with your bill

  • Get information on federal and state financial assistance programs
  • For help with your bill before or during your visit: Contact a financial counselor, 8 am-4:30 pm Monday-Friday.
    • Joplin (Choose number according to the first letter of the patient’s last name.)
      • A-L: 417.347.4132
      • M-Z: 417.347.4136
    • Neosho
      • 417.347.4336
  • For help with your account following your visit:
    • 417.347.6686
    • 888.707.4500 (toll free)

Questions? Don't hesitate to call or visit to find out how we can help. In addition, you can read the answers to frequently asked questions.