This is a common question for many people and making the right choice can make a significant difference in time and cost. Where you seek care depends on the severity of the medical condition. 

Urgent Care

Freeman Urgent Care is a walk-in clinic staffed with board-certified physicians, nurse practitioners, registered nurses and x-ray technologists. Urgent Care is quick, convenient care for medical needs that are not life-threatening but can’t wait until your next doctor’s appointment. Patients should visit Freeman Urgent Care for the following types of care:

• Cold
• Flu
• Insect bites and stings
• Minor injuries
• Mild or moderate aches and pains
• Sinus pain and congestion
• Skin rash
• Sore throat
• Sprains and strains
• Urinary tract infections
• Other minor medical concerns

Freeman has two urgent care locations, 1130 E. 32nd St. in Joplin, and 1636 S. Madison St. in Webb City. Patients can visit freemanhealth.com/urgentcare to check wait times at both locations or to save their place in line by utilizing Save My Spot, which enables patients to wait at home or work prior to visiting Urgent Care.   

Both Freeman Urgent Care locations are open 8:00 am – 8:00 pm Monday – Friday and 10:00 am – 6:00 pm Saturday and Sunday. 

Emergency Care

If you are in severe pain or your condition is endangering your life, call 911 or go to the closest emergency department. 

Our experienced and board-certified Freeman Emergency Department physicians and staff are trained to act quickly to recognize and treat the most urgent, time-sensitive cases first. Examples of medical emergencies patients should visit Freeman Emergency Room for include:

• Suspected heart attack
• Suspected stroke
• Broken bones
• Sudden or severe pain
• Coughing up or vomiting blood
• Difficulty breathing or shortness of breath

Freeman has two emergency room locations: Freeman West Emergency Room, 1102 W. 32nd St. in Joplin, which is certified by the Missouri Department of Health and Senior Services as a Level II Trauma Center, and Freeman Neosho Emergency Room at 113 W. Hickory St. in Neosho. Freeman’s emergency rooms are open and staffed 24/7.

No matter the severity of your medical condition, Freeman has the care you need.