About Us

About Us
Welcome to Freeman Health System

Locally owned, not-for-profit and nationally recognized, Freeman Health System includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital and Ozark Center – the area’s largest provider of behavioral health services – as well as two urgent care clinics, dozens of physician clinics in three states and a variety of specialty services.

In 2022, Freeman earned more than 90 individual awards for medical excellence and patient safety from CareChex®, a quality rating system that helps consumers evaluate healthcare providers. U.S. News & World Report ranked Freeman No 1 in Southwest Missouri.

With more than 350 physicians on staff representing more than 90 specialties, Freeman provides cancer care, heart and vascular care, neurology and neurosurgery, orthopaedics, children’s services and women’s services. Additionally, Freeman is the only Children’s Miracle Network Hospital in a 70-mile radius.

 
We're Here for You
Not-For-Profit

As the only locally owned, not-for-profit health system in the area, Freeman focuses on meeting the health and wellness needs of those we serve as well as the needs of future generations. Our caregivers, leadership and board of directors play an active role in identifying the health needs of the region.

Freeman Health System

Our Mission

Our mission is to improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

EXECUTIVE TEAM

Meet the Freeman Leadership Team

Matthew Fry
President and Chief Executive Officer

Matthew (Matt) Fry is President and Chief Executive Officer of Freeman Health System, headquartered in Joplin, Missouri. Providing vision and direction for the three-hospital, 460-bed health system, Matt began serving in this role in April 2025. He previously served as Market President and Chief Executive Officer for the Central Illinois Market of the Hospital Sisters Health System, where he oversaw six hospitals, a surgery center, a comprehensive cancer center, a heart and vascular institute, several teaching programs, and a number of outpatient clinics across Central Illinois. Simultaneously, Matt served as the President and Chief Executive Officer of St. John’s Hospital and St. John’s Children’s Hospital, both based in Springfield, Illinois.

Matt holds a Bachelor of Science in Business Management from California State Polytechnic University, Humboldt, a Master of Business Administration from the University of Nevada, Reno, a Master of Healthcare Administration from Louisianna State University, Shreveport, and a Doctor of Health Administration from the University of Mississippi. He earned Green and Black Belts in Lean Six Sigma from San Diego State University. Matt holds certifications in patient safety and quality improvement from the Institute for Healthcare Improvement. He is also a Fellow of the American College of Healthcare Executives.

Matt and his wife Amanda share four beautiful children, ranging in ages from seven years to 11 months. The family enjoys traveling, experiencing the great outdoors, and sampling new eateries. Being new to the area brings about opportunities for the family to undertake activities they relish.

Matt is ecstatic to serve Freeman Health System and the community, utilizing his education, experience, and passion for healthcare.

Steve Graddy
Chief Financial Officer

Steve Graddy joined Freeman in 1988 and has served in various progressive capacities including Controller, Vice President of Finance, and, since 2002, Chief Financial Officer.

He serves on the boards of Joplin Metro Emergency Transportation System, George A. Spiva Center for the Arts, Wildcat Glades Conservation & Audubon Center, United Way of Southwest Missouri & Southeast Kansas and Joplin Humane Society. He previously served on the Access Family Care Community Health Center Board, Joplin Area Chamber of Commerce Board, the Joplin Public Schools Board of Education and the City of Joplin Sales Tax Oversight Committee.

Mr. Graddy graduated from Southeast Missouri State University with a bachelor of science in business administration with an emphasis in accounting.

Jeff Thompson, PharmD
Chief Clinical Officer 

Jeff Thompson has been with Freeman since 1997.  Jeff became Freeman’s Chief Clinical Officer in 2021.  Prior to that, he served as Vice President of Pharmacy Services.  Other roles he has held during his tenure with Freeman include critical care pharmacy specialist, clinical pharmacy coordinator, and director of pharmacy.  

Jeff received a Bachelor of Science in Pharmacy from the University of Louisiana Monroe and a Doctor of Pharmacy (PharmD) from the University of Arkansas for Medical Sciences. He holds an Apexus 340b Advanced Operations Certificate.  He is a member of the American College of Healthcare Executives and the American Society of Health Systems Pharmacists. Jeff currently serves on the board of directors for Boys & Girls Club of Southwest Missouri and the Community Clinic of Southwest Missouri.  

Dr. Harrell
Amanda Harrell, DO, FACP, DABOM
Chief Medical Officer

Amanda Harrell, DO, FACP, DABOM joined Freeman Health System in 2016 as a traditional Internist with Southwest Internal Medicine. Dr Harrell became Freeman’s Chief Medical Officer in 2024. She has served as the Division of Medicine Chair as well as Medical Director for Population Health during her time at Freeman.

Dr. Harrell received her medical degree from Kansas City University in Kansas City, Missouri.  She completed her Internal Medicine residency and served as Chief Resident over the primary care track at The University of Missouri at Kansas City. She is board certified in both Internal Medicine and Obesity Medicine.

Dr. Harrell has served as a founding Board Member of Solace House of the Ozarks and has also worked closely with RAPHA International to bring medical and dental care to Cambodia. She has also been a proud advocate for Breakthrough T1D (formerly JDRF) and the Children’s Miracle Network.


 

Dr. Baker
Jeanee' Kennedy
Chief Nursing Officer

Jeanee’ Kennedy joined Freeman Health System in 2008 as a Unit Secretary and has worked in various progressive capacities including Registered Nurse, Charge Nurse, Director of Maternal-Neonatal Services, Administrative Director of Regulatory Compliance, and since 2020, Chief Nursing Officer. Kennedy is responsible for nursing division operations as well as clinical research and regulatory compliance. 

Kennedy graduated with her master’s in Business Administration from American Sentinel University and holds a bachelor’s in Nursing from American Sentinel University as well as an associate’s in Nursing from Crower College. Kennedy received a Green Belt Certification in Lean Six Sigma from Villanova University. She is a member of the American Organization for Nurse Executives and also Missouri Organization for Nurse Leaders. 

Kennedy currently serves as a member of the Missouri State Board of Nursing and the Missouri Hospital Association Regulatory, Survey and Licensure Advisory Committee. Other accolades include Joplin Regional Business Journal’s “15 Under 40” award and Crowder College Outstanding Alumnus of the Year. 
 

Joplin, Missouri

Close to Home

Freeman in Joplin, Missouri, is a 460-bed, three-hospital system providing comprehensive healthcare and behavioral health services to an area that includes more than 450,000 from Missouri, Arkansas, Oklahoma, and Kansas.

See All of our Locations

Dedicated to our neighbors

Growing with our Community

Since the May 22, 2011, tornado, Freeman has responded to increased patient volumes by enhancing our current services and opening new facilities to stay ahead of the needs of our community. Throughout the health system, we have added beds, expanded our services, added new technology, established programs and provided community outreach to better serve our community and meet the increasing demand for excellence in healthcare.

Freeman Health System Service Area

Accreditation

Freeman Health System is accredited by the Healthcare Facilities Accreditation Program (HFAP). HFAP has been providing medical facilities with an objective review of their services since 1945. The program is recognized nationally by the federal government, state governments, insurance carriers and managed care organizations.

In 1965, with the implementation of Medicare, the HFAP was granted "Deeming Authority" to conduct accreditation surveys of acute care hospitals by the Centers for Medicare and Medicaid Services (CMS). HFAP was also granted "Deeming Authority" to survey hospital laboratories under the Clinical Laboratory Improvement Amendments of 1988 (CLIA) and has also been given authority to accredit Critical Access Hospitals, Ambulatory Surgical Centers, and Outpatient Surgical Facilities.

HFAP survey teams monitor a healthcare facility's ability to accomplish the eleven core hospital functions:

  • Assessment: The facility assesses each patient's needs on an ongoing basis.
  • Patient Participation: Patients and family/caregivers possess needed information to facilitate their participation in the treatment process. The facility's treatment processes afford patients the opportunity and the means to make informed decisions about their care.
  • Treatment: The integrated delivery of direct treatment services and the services that support direct treatment address the patient's assessed needs and the patient's responses.
  • Nutrition: The facility meets the nutritional needs of the patient.
  • Medication Use: Patients receive the correct medication in the correct dosage at the right time by the correct route.
  • Discharge Coordination: The patient's post-hospital care needs are addressed.
  • Environmental Safety: Patients and staff experience a safe environment that protects them from biomedical hazards, accidents and threats to security.
  • Patient Safety: Patient's individual safety needs are addressed.
  • Infection Control: The hospital's processes protect patients and staff from nosocomial infections and communicable diseases and manages outbreaks when they occur.
  • Quality Improvement: The facility's quality assessment and improvement program is a continuous, integrated activity within the facility.
  • Information Management: The information management system assures the confidentiality, security and integrity of information. The system captures, analyzes and transmits patient specific and organizational data accurately and timely.

 

Helping Our Community

Continually looking for new and exciting ways to reach and strengthen the community through wellness education and outreach, Freeman offers a variety of services that extend outside of the walls of the hospital. Click here to see all the ways we help our community.

  • Free physicals for area athletes
  • Health insurance marketplace education and enrollment
  • Freeman Advantage
  • Children's Miracle Network Hospitals
  • Freeman Auxiliary
  • Freeman Development Office
  • Freeman First Alert Doppler
  • Bill & Virginia Leffen Center for Autism
  • Freeman Health Academy
  • Smoking cessation
  • Diabetes education
  • Support groups for a variety of illnesses and conditions
  • Low-cost community health screenings
  • Mammograms for underinsured women – Helping Friends Mammogram Fund

 

Quality of Care

As you consider healthcare services and providers, you need access to information to help you make the right choices. A number of independent agencies publish data that you can use to find out how hospitals rate in areas such as infection prevention, pneumonia, heart attack and heart failure

Quality of care comparisons
hospitalcompare.hhs.gov

Community benefit and economic impact comparisons
missourihealthmatters.com

 

Community Health Needs Assessment

 Freeman Health System is a founding stakeholder of the Ozarks Health Commission (OHC), which was formed in 2015. OHC partners include health systems and public health agencies who share a vision of using a systematic, data-driven processes to inform decisions and guide efforts to improve community health and wellness on a regional level.

 
Every three years, Freeman Health System collaborates with other health care partners to publish a comprehensive community health needs assessment (CHNA). The assessment provides an up-to-date picture with which to strategically address health concerns. The most pressing needs are prioritized, and a plan to improve health is developed. 


We are pleased to provide these documents for public review and comment:

2025 Community Health Needs Assessment (CHNA) 
2025 Community Health Improvement Plan 

2022 Community Health Needs Assessment (CHNA)
2022 Joplin Community Summary
2022 Community Health Improvement Plan
 

2019 Community Health Improvement Plan 

2019 Community Health Needs Assessment

2016 Community Health Improvement Plan Report 

2016 Freeman Community Health Needs Assessment and Implementation Plan

 

We encourage feedback and suggestions on future assessments and action plans. Full printed copies of the CHNA and CHIP are available upon request via an email to CommunityHealth@freemanhealth.com or by calling 417.347.4987. Visitors to the health system may also call to request a copy for review at each of the health system information desks.

Freeman Health System Accomplishments and Awards 

Freeman Health System was won a number of awards from the American Heart Association, US News & World Report, CareChex®, Blue Cross Blue Shield and many more. Click here to see a list of the awards and recognitions received by Freeman.